Quick answers to common questions.
Explore the most frequently asked questions about Counsel Clouds, from getting started and account access to therapy options and technical support.
New here? Start here.
Everything you need to know to begin your journey with Counsel Clouds, from creating an account to accessing resources and setting up support for your students.
Plans, payments, and pricing made simple.
Get the details on our subscription options, how billing works, how to update your payment information, and what to do if you need support.
Your information, protected.
Find out how we keep your data safe, how your privacy is respected in therapy sessions, and what measures we take to meet safeguarding and confidentiality standards.
Care that’s compassionate, mindful, and evidence-based.
Learn how our team blends therapeutic best practices with mindfulness techniques to support student wellbeing.
Support when it’s needed most.
If you or someone you know is experiencing a mental health crisis, this section provides clear guidance on where to turn - quickly, safely, and confidentially.